Optus offers a great flexibility by introducing advantageous prepaid plans to satisfy the demands of every customer, each having their own specific needs. Contact customer services to solve the problem. well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. Streaming Data: Positive MyData balance required. This is a safety precaution. Reference: PPACT-SIMVAL-0006". The Optus A$30 Starter Pack allows you to activate multiple different plans. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. I have had major problems with optus prepaid activation. I am having massive problems activating a Coles mobile sim. Activation Problem Hi, When I activate my sim card as usual, I did not immediately receive the activated text message. Optus customer service phone number. I have had major problems with optus prepaid activation. Next. 5 hours later and its still not activated. I activate ... Find out more. Next. Next. Activate Optus SIM: Optus has launched 4G VoLTE services across Australia.If you want to experience the Optus 4G Speed internet you have to replace your old Optus SIM with new Optus 4G SIM. I registered a newly bought sim 2 or 3 days ago and waited for a confirmation email. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. last updated – posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, 8:01 pm AEST User #188781 59 posts. Connect to the Optus 4G Plus network while you're out and about. Ask a question, find the answers and join the discussion about Optus products and services at Yes Crowd. thank you. Recharge with Credit Card or Debit Card. Next. SIM card arrived earlier this week. Tried to activate and port over from Vodafone. in fact, after waiting for 6 hours, I still did not activate successfully. Place SIM in your device and restart regularly. Product Details. But online activation does not work, tried via online chat and did not work, the online chat rep told me to phone alternative number to activate. then I tried to activate again and got the error message ", A Prepaid activation order using this SIM number is under way. i couldnt comeplete it so um i tried activating again but getting a new no this time. Mobile carriers. menu Whirlpool Go to navigation. 3 Days ago I bought a Coles mobile sim to change to that prepaid plan. If you have any issues, jump into Live Chat and go to Mobile > Track your Order. Enter Prepaid Service Number to Recharge: Payment cards accepted. I followed the instructions to activate the new SIM card, however activation could not be completed. who can close this case? Forums. Expires within 28 days or on next recharge, whichever is earlier. I … Recharge with PayPal. I purchased some optus starter kits from Coles this week for $10 ($30 value). I only received one email "Prepaid Activation". We recommend activating the Prepaid Epic Data Plan. yeahhh .. O_O" ... well that was the first time i tried activation but i couldnt really finalised my details to change my details and yeahh . The 4G SIM is provided by Optus free of cost in its ‘YES’ Optus shops and Optus Authorised Retailers in 4G towns and also provides free shipping if ordered online stores. Optus offers 10GB of roaming data for $20, with a 14-day expiry period.For most people, that 10GB will last the expiry period, but if you’re planning on bingeing Netflix on long bus rides then you can stack multiple $20 deals on top of one another. I purchased some optus starter kits from Coles this week for $10 ($30 value). in fact, after waiting for 6 hours, I still did not activate successfully. The usual Optus customer service phone number is 133 937. I can't activate my tablet. Among the line of prepaid plans are four major options that, in turn, are further divided into a few more ones regarding the amount of data, expiry date, and other features. I was previously with Virgin mobile (optus network) which I had absolutely no problems with. Call centre says there’s a major tech problem....really? Every new deal will add 14 days to the expiry date, so buying two will give you 20GB of data to use over 28 days, and so on and so forth. When I activate my sim card as usual, I did not immediately receive the activated text message. I am an Optus user. Waiting now over 48 hours! Recharge with PayPal. Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware. Try one by one until you get your internet working in your device. did u port?? Activation may take up to 4 hours to complete. Optus SIM Activation problem 2. Welcome to Optus Prepaid. And you can quickly activate and register your SIM online as an. Successfully activated at 5:00 am. Optus prepaid plans. Place SIM in your device and restart regularly. it seems that it is only a delay. For businessmen: if a optus postpaid sim activation is done for business, namely, the number will be used by more than one person, then the SIM card may not be activated automatically. Setup Auto Recharge. All for use in Australia within 5 days. Recharge through Internet Banking is a new, easy and secure way to buy Optus Prepaid recharges online. WTF, they say my internet order was submitted, so y can't they override it and just transfer it : This will connect you with our Pre-Activation team who will be able to assist. Optus Home. I purchased a $50/month prepaid plan at at&t for. Hi Mariya, you can activate your prepaid SIM card online here → Activate Your Prepaid SIM. Archive View Return to standard view. Thank you for raising this issue with us and sorry to hear you're having some issues with our Prepaid activation form. Activation may take up to 4 hours to complete. Our devices come with a SIM and start-up data to get you going. Call 1509 to activate your voicemail. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. >.>"okays, got my new phone started activating it and i decided to switch my voda no to optus, called them up and the indian optus dude went me through questions blah blah blah and then he said that my birth date isnt the same birth dates on my voda details and so he told me to call them up and fix that and i hanged up but the vodafone company was closed so i called optus again but it was different guy so told my details blah blah blah and he said that the holder of my voda account isnt me but it was my dad and i told him that my dad wasnt there and he's like okay call back later when he's back and i was ok the next day i decided to just go with a new no since its too much stress so i called them up gave my details and they told me to wait and turn off your phone blah blah to get your sim activated. EDIT: rang them twice today, still hasn't been activated. There is no problem, you just need to call 1300 300 562. How difficult can it be? Setup Auto Recharge. exodusx3. I've just swapped the Vodafone SIM out of my modem and put my Optus prepaid MBB SIM in. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. heyy i have a problem, i called the customer services to get my sim activated but somehow it isnt activated yet..so i was wondering how long does the optus sim be activated? Choose an Optus $2 Prepaid SIM and activate with a plan to suit your lifestyle, whether you want large data, unlimited standard national talk and text or long expiry. Whirlpool. Optus Prepaid Activation Problems. It's the number that starts with 89.; Small, rectangular card under the battery cover. then I tried to activate again and got the error message "A Prepaid activation order using this SIM number is under way. I can't receive messages on my voicemail. Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. will give them a call tomorrow when the activation service is open. I've acquired a $2 sim card from Optus and Vodafone but when attempting to active the sim cards it requires me to purchase a plan prior to activation (minimum $10). Reference: PPACT-SIMVAL-0006". Sim Activation problem I have tried to activate an optus phone with sim#5819534548556, I got a message saying there was problems activating the sim and it was unsuccessful. Available on $40+ recharges on eligible Prepaid Mobile plans. Understand Monday is public holiday but shouldn't it be activated on the next day? Contacted Optus customer care, they said they were experiencing internal problem. If you're seeing this message, you may need to update your browser. So I tried to activate again and then I got a message that the sim was currently in the process of activation. I can't make voice calls. Next. Australian Telstra Prepaid SIM Activation Guide. EDIT: rang them twice today, still hasn't been activated. Tried to activate and port over from Vodafone. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. New Prepaid activation problems. Look for your SIM / ICCID number on the: White label on the device package. Save to list + Check stock in our stores. The only reason I switched to Telstra is the - 27248 If you’re still needing a hand, we recommend messaging us via the My Optus App. 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay up to date ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. Optus Mobile Prepaid Mobile Phone Sim each. Yes, if you have an Optus prepaid handset you can use the BYO SIM in your device. Prepaid SIM activation. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our best alternative is the OPTUS SIM (see info here), which provides better value for money and can be activated online prior to entering Australia (they let you verify your ID by using any international credit card). well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. Our best alternative is the OPTUS SIM. Archive View Return to standard view. I submitted activation request via Optus website on Monday this week (porting number from TPG) but the new service is still not active yet. After not using the modem/optus connection for more than 3 hours (definitely not near that check usage site), I am still getting this: "Session time out. Optus Prepaid Epic Data A$30. OR. View your usage, get billing support and much more with the My Optus app, download it, When I activate my sim card as usual, I did not immediately receive the activated text message. Unavailable . 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. Recharge with Credit Card or Debit Card. Data Terms and Conditions. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 Optus Prepaid: sim activation problem. Enter Prepaid Service Number to Recharge: Payment cards accepted. Please note that SIMCARD.SG ACTIVATION SERVICE only activates the Prepaid Epic Data Plan. Update your browser to stay safe online. Activation system not working for new prepaid modem. This includes 1 picture messaging APN configuration for Optus as well. ... First three recharges must occur within 90 days of activation. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. To activate your SIM Card, we'll collect the information we need to provide your service, verify your ID and more ... Can I use this SIM my existing Optus prepaid phone? WTF, they say my internet order was submitted, so y can't they override it and just transfer it : this was yesterday when i tried getting a new no and somehow it hasnt arrived yet..... so i dont know what to do... ><", try sending a txt to your friend or family member and ask them for your new number. Optus / Virgin. Redeem pre-purchased Voucher or Gift Card. To replace your SIM card, please call 133 937 or visit your nearest Optus store. Optus customer service phone number. We have 10 manual configuration APN settings for Optus above. Next. You are incoherent. Please describe your problem clearly and precisely. can take from 20mins to 24hrs, what do you mean by port O_O" sorry im really noob with mobiles.. LOL. Redeem pre-purchased Voucher or Gift Card. The usual Optus customer service phone number is 133 937. Have a question about your Optus Home Phone? will give them a call tomorrow when the activation service is open. Our Customer Service Representatives have the training and authority to deal with most of the problems or enquiries, which customers may have “on the spot”. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 Optus’ Critical Information Summaries (CIS) contain detailed information about our personal products and services in plain language that is easy to understand. Hours after, I received one that says prepaid activation is underway and being processed and it also contained information such as the Sim Card Unlock Code and the PUK code. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. I was with Optus on a very old prepaid plan which became poor value as it only had a certain minutes of calls. Activate SIM . This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. OR. How Prepaid … This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. Top up your prepaid phone card. Unfortunately we can't retrieve the information you retrieved earlier. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Activation prior to arrival in Australia find a solution to your problem mobile > your! Tried to activate again and got the error message `` a Prepaid activation '' 30 value ) plans. 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